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At FreshKicks Store (“we”, “us”, or “our”), we protect your privacy like we authenticate our kicks – with complete dedication. This Privacy Policy explains how we collect, use, and protect your personal information when you visit freshkicksmart.com or make purchases from our global streetwear community.

1. INFORMATION WE COLLECT

When you shop with us or browse our collection, we may collect:

  • Purchase Details: Name, shipping address, email, phone number, and payment information (processed securely through our partners)
  • Account Info: Username, password (encrypted), and preferences if you create an account
  • Browsing Data: IP address, device info, and pages visited through cookies (see Section 6)
  • Communication Records: Emails or messages sent to our support team
  • Style Preferences: Products viewed or added to cart to personalize your experience

2. HOW WE USE YOUR INFORMATION

We use your data to keep your streetwear game strong:

  • Process orders and ship your premium kicks worldwide
  • Authenticate transactions with 256-bit SSL encryption (military-grade security)
  • Send order confirmations and shipping updates
  • Improve our site and product selection based on community trends
  • Prevent fraud and comply with legal requirements
  • Send occasional style drops or restock alerts (only if you opt-in)

3. DATA SHARING & DISCLOSURE

We keep your info on lock except when necessary:

  • Payment Processors: Visa, MasterCard, JCB, and PayPal receive only what’s needed to complete transactions
  • Shipping Partners: Carrier companies receive delivery addresses to get your kicks to you
  • Legal Requirements: We may disclose information if required by law or to protect our community
  • Business Transfers: In case of merger or acquisition, customer data may transfer to new owners

Note: We never sell your personal data to third-party marketers.

4. DATA STORAGE & SECURITY

Your info is protected like limited-edition inventory:

  • All data is stored on secure servers with PCI DSS compliance
  • Payment details are encrypted and never stored on our systems
  • Regular security audits to maintain protection standards
  • International data may transfer to our US-based servers with appropriate safeguards

5. YOUR RIGHTS

You control your data like you control your style:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate information in your account
  • Deletion: Request removal of your data (except where legally required)
  • Opt-Out: Unsubscribe from marketing emails anytime
  • Restrict Processing: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. COOKIES & TRACKING

We use cookies to enhance your browsing experience:

  • Essential Cookies: Keep your cart items and login session active
  • Analytics Cookies: Help us understand how sneakerheads browse our collection
  • Marketing Cookies: Show relevant product recommendations (you can disable these)

You can manage cookies through your browser settings, but some site features may not work properly without them.

7. CHANGES TO THIS POLICY

We may update this policy like we update our inventory – we’ll notify you of significant changes through email or site notices. Continued use of our site means you accept the updated terms.

8. CONTACT US

For privacy questions or data requests:

Email: [email protected]
Mail: FreshKicks Store, 201 Lee Boulevard, Savannah, US 31405